Commitment To Service
At Texture Salon & Boutique, we are dedicated to client beauty and excellent customer service in a comfortable, friendly environment. All of our licensed specialists sincerely enjoy what we do, and it is reflected in the loyalty of our clients. We promise individual attention and great services for all of our customers. If, at any time, you believe we have failed to live up to these standards please bring it to our manager’s attention.
Cancellation Policy
If you are unable to keep your appointment please contact us 24 hours prior to your scheduled time. If you miss two consecutive appointments without contacting us, you will be required to put a credit card deposit equal to the amount of your next salon service to secure your next reservation. This deposit will be applied to the cost of your next visit.
Appointments
Please arrive at your scheduled appointment time. We schedule appointments according to our specialists availability and specialty. If you are running late, we understand that life happens, but please let us know so we can do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients we do our best to ensure treatments are completed as scheduled.
Pets
As much as we love our furry companions, the salon is not a good environment for pets. Unfortunately, it is not State Board compliant for us to allow pets in the salon unless it is an identifiable service pet. We appreciate your understanding and please call us with any questions.